Our Privacy Policy

How Ryan Day Chiropractic and Pressure Proof collect, use, store, and protect your information.

Privacy Policy last updated: 8 June 2026

Ryan Day Chiropractic and Pressure Proof are committed to protecting your privacy and the confidentiality of your personal information.

This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you interact with this website, complete a Pressure Proof form, book a call, receive emails, or engage with Pressure Proof services.

This policy applies to website visitors, self-check users, clarity call applicants, patients, prospective patients, and other individuals whose personal information is handled by Ryan Day Chiropractic or Pressure Proof.

1. Who we are

Pressure Proof is operated by Ryan Day Chiropractic.

Ryan Day Chiropractic provides chiropractic care and related clinical services. Pressure Proof is an assessment and education framework designed to help capable people identify where their system may be compensating under load.

Pressure Proof does not replace medical care. It does not diagnose disease. If you have sudden, severe, unusual, or worsening symptoms, seek appropriate medical assessment.

For the purposes of this policy, “we”, “us”, and “our” refer to Ryan Day Chiropractic and Pressure Proof.

2. What information we collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Location or suburb

  • Appointment and booking details

  • Information submitted through website forms

  • Self-check or questionnaire responses

  • Notes from clarity calls or clinical conversations

  • Billing and payment information, where relevant

  • Website usage data, including page visits and interactions

  • Technical data, including IP address, browser type, device information, and referral source

We only collect information that is reasonably necessary for our services, business operations, communication, and legal obligations.

3. Health and sensitive information

We may collect health information or other sensitive information if you choose to provide it.

This may include information about:

  • Symptoms

  • Pain, tension, fatigue, recovery, sleep, stress, or physical function

  • Health history

  • Lifestyle, training, work, or recovery patterns

  • Clinical assessment findings

  • Relevant treatment notes

  • Information shared during forms, calls, emails, or appointments

Health information is collected only where it is relevant to providing clinical care, assessment, education, referral guidance, or responding appropriately to your enquiry.

By submitting health information through this website, a form, a self-check, a call, or an appointment, you consent to us collecting and using that information for the purposes described in this policy.

4. How we collect information

  • Personal information may be collected when you:

  • Visit this website

  • Complete a Pressure Proof self-check

  • Submit a contact form

  • Book a clarity call

  • Book or attend an appointment

  • Complete an intake, consent, or questionnaire form

  • Communicate with us by phone, email, SMS, website, or online platform

  • Engage with emails, advertisements, or online content

  • Use embedded forms, booking tools, quizzes, surveys, or payment tools

Some website and technical information may be collected automatically through cookies, analytics tools, tracking pixels, or similar technologies.

You may manage or disable cookies through your browser settings. Disabling cookies may affect the function of some website, form, booking, or tracking features.

5. Why we collect information

We collect and use personal information for the following purposes:

  • To respond to enquiries

  • To provide self-check results or related information

  • To manage clarity calls and appointments

  • To provide chiropractic, assessment, education, or related services

  • To understand whether Pressure Proof is a suitable next step

  • To communicate with you about bookings, services, results, or follow-up

  • To maintain appropriate clinical and business records

  • To process payments, where applicable

  • To improve website function and user experience

  • To send relevant educational or marketing communications, where consent has been

    provided or where permitted by law

  • To meet legal, regulatory, insurance, and professional obligations

  • Research

We do not sell personal information.

We do not use health information for unrelated marketing purposes.

6. Third-party systems

We use third-party systems to operate this website, manage forms, process information, send emails, manage bookings, and support business operations.

These systems may include, where applicable:

  • GoHighLevel or Gathr

  • Tally (online forms)

  • Zapier, or similar automation software

  • Google Workspace, including Google Sheets and Gmail

  • Google Calendar

  • Cliniko or other clinical practice management software

  • Squarespace

  • Meta advertising tools

  • Google Analytics or related analytics tools

  • Payment processors

  • Email, SMS, hosting, security, and IT service providers

These providers may collect, process, transmit, or store information on our behalf.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and manage information in a way that is consistent with Australian privacy standards.

Personal information may also be disclosed to:

  • Healthcare providers, where clinically relevant and authorised

  • Legal, regulatory, or professional bodies where required'

  • Insurers, advisors, or service providers where necessary for business or legal purposes

  • Emergency or medical services where there is a serious risk to health or safety

7. Marketing communications

If you submit a form, complete a self-check, book a call, or request information, we may send you relevant follow-up communication. This may include:

  • Self-check results

  • Information about Pressure Proof

  • Educational emails

  • Booking reminders

  • Service updates

  • Relevant content about pressure, recovery, physical confidence, and capability under load

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Service-related messages, such as appointment confirmations, booking reminders, or clinical follow-up, may still be sent where necessary.

We aim to keep marketing communication relevant, measured, and respectful.

8. Access, correction, and complaints

You may request access to personal information we hold about you.

You may also request correction of information that is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below. We may need to verify your identity before releasing or correcting information.

Access may be subject to legal, clinical, administrative, or professional requirements.

If you have concerns about how your personal information has been handled, please contact us first so we can review and respond.

If your concern is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner.

9. Security and storage

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure digital systems

  • Password protection

  • Access controls

  • Professional practice management software

  • Encrypted or protected third-party platforms where available

  • Limited access to records

  • Secure handling of clinical information

  • Reasonable administrative and technical safeguards

No online system can be guaranteed as completely secure. For this reason, please avoid submitting highly sensitive information through general website forms unless requested.

Personal and health information is retained for the period required by law, professional standards, insurance requirements, and business needs.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Contact

For privacy enquiries, access requests, correction requests, or complaints, contact:

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, systems, services, or practice operations. The current version will be available on this website.